Privacy Notice | Pontius Realty

Oscar Hugo Gonzalez Ponce, doing business under the trade name Pontius Realty Group, with an address at Calle Benito Juárez No. 22, Colonia Lomas de Mezcales, C.P. 63735, Bahía de Banderas, Nayarit, Mexico, is responsible for the processing, use, and protection of personal data collected through this website, forms, email, telephone calls, WhatsApp, and other communication channels.

For any matter related to this Privacy Notice or the processing of your personal data, you may contact us at info@pontiusrealty.com.

Data Controller Information

Data Controller: Oscar Hugo Gonzalez Ponce

Trade Name: Pontius Realty Group

Address: Calle Benito Juárez No. 22, Colonia Lomas de Mezcales, C.P. 63735, Bahía de Banderas, Nayarit, Mexico.

Privacy Email: info@pontiusrealty.com

Last updated: July 28, 2026

01 Personal data we collect

Depending on how you contact us, we may collect the following personal data:

Identification and Contact Information

Name.
Email address.
Phone number or WhatsApp number.
City, state, or country of residence, when provided by you.

Real estate interest information

Type of property you are interested in.
Preferred area or location.
Approximate budget.
Property features and preferences.
Intent to buy, sell, rent, or invest.
Properties or developments you have inquired about.
Content of the messages you send us.

Technical and browsing data

When you browse our website, certain technical information may be collected automatically, such as your IP address, device type, browser, operating system, pages visited, date and time of access, and your interactions with forms, links, or buttons.

Pontius Realty Group does not request official identification documents, passwords, banking information, financial information, health information, or other sensitive personal data through its public forms.

02 Primary purposes

Your personal data will be processed for the following necessary purposes:

Responding to your questions, requests, and messages.
Identifying your real estate needs.
Provide information about properties, developments, and services.
Communicate with you by phone, email, or WhatsApp.
Follow up on the properties or developments you have inquired about.
Assign your request to a real estate advisor.
Verify property availability, prices, and features.
Prepare real estate recommendations, proposals, or alternatives.
Coordinate phone calls, video calls, meetings, property visits, or tours.
Manage the registration and follow-up of prospective clients.
Address questions, complaints, or requests related to our services.
Maintain the security, functionality, and improvement of the website.
Comply with legal obligations and respond to requests from competent authorities.

These purposes are necessary to respond to the request you submit.

03 Secondary purposes and marketing communications

Only when you voluntarily select the corresponding optional checkbox may we use your contact information to:

Send you new properties or properties similar to those you have inquired about.
Inform you about pre-construction developments and real estate opportunities.
Notify you of changes in price or availability.
Share news, guides, or real estate content.
Send promotional communications by email or WhatsApp.
Conduct quality surveys and internal business analysis.

These purposes are not necessary to respond to your initial request. The marketing communications checkbox will remain unchecked by default, and choosing not to select it will not affect how your inquiry is handled.

You may withdraw your consent at any time by writing to info@pontiusrealty.com with the subject line “Unsubscribe from Marketing Communications.”

04 Cookies and similar technologies

The website may use cookies and similar technologies to:

Ensure the proper functioning of the website.
Maintain website security.
Remember browsing preferences.
Understand page performance.
Detect technical errors.
Measure visits and interactions.
Improve the browsing experience.
Evaluate advertising campaigns, when applicable.

These technologies may collect data such as your IP address, browser, device, pages visited, and approximate browsing time.

You may block, limit, or delete cookies through your browser settings. Disabling certain necessary cookies may affect the functionality of some sections of the website.

When non-essential analytics or advertising cookies are used, users will be provided with the appropriate mechanism to accept, reject, or configure their use.

05 Service providers and data processors

To operate the website and manage the requests we receive, certain personal data may be processed by service providers acting on behalf of Pontius Realty Group, such as:

Web hosting providers.
Email address.
Contact form providers.
Lead management or CRM systems.
Storage and backup services.
IT security services.
Technical support services.
Messaging and communication services.
Web analytics services, when enabled.

These providers must process personal data only in accordance with the instructions of Pontius Realty Group, for the purposes described in this Privacy Notice and subject to appropriate security and confidentiality obligations.

06 Transfers of personal data

Pontius Realty Group does not sell, rent, or otherwise commercialize your personal data.

When necessary to respond to a specific request, only the minimum personal data required may be shared with:

Real estate advisors assigned to handle your request.
Property owners or representatives of a property you have inquired about.
Real estate developers.
Intermediaries directly related to the property or service requested.
Competent authorities, when required by law or pursuant to a duly substantiated request.

The information shared will be limited to what is necessary to respond to your request.

When a transfer requires your consent under applicable law, your consent will be requested separately before the transfer is made. In cases permitted by law, no additional authorization will be required.

07 Data retention and deletion

Prospect data may be retained for a maximum period of 24 months from the date of the last interaction.

Data may be retained for a longer period when:

A contractual relationship is established.
A real estate transaction is in progress.
Necessary to comply with legal obligations.
There are outstanding contractual or administrative responsibilities.
Necessary to address a claim or dispute.

The data is no longer necessary for the purposes described, it will be blocked and subsequently deleted in accordance with applicable legal requirements.

08 Security and confidentiality

Pontius Realty Group will implement reasonable administrative, technical, and physical measures to protect personal data against:

Damage.
Loss.
Alteration.
Destruction..
Unauthorized access.
Misuse.
Disclosure or unauthorized processing.

Anyone involved in processing personal data must maintain its confidentiality, even after their relationship with Pontius Realty Group has ended.

No electronic transmission or storage system can guarantee absolute security. If a data breach occurs that could significantly affect the rights of data subjects, we will notify them through an available contact method so they can take the necessary measures.

09 ARCO rights

You may exercise your rights of Access, Rectification, Cancellation, and Objection, commonly known as ARCO rights, at any time.

Access

Find out what personal data we hold and the conditions under which it is processed.

Rectification

Request the correction or update of inaccurate, incomplete, or outdated personal data.

Cancellation

Request the deletion of your personal data when it is no longer necessary or when deletion is legally appropriate.

Objection

Request that your personal data no longer be used for a specific purpose when there is a legitimate reason.

To exercise any of these rights, you must send a request to info@pontiusrealty.com with the subject line “ARCO Rights Request.”

The request must include:

Full name.
Preferred method for receiving notifications.
Document proving your identity.
If applicable, a document proving legal representation.
A clear description of the personal data involved.
The right you wish to exercise.
A specific explanation of your request.
Any information that may help us locate your personal data.

If you request rectification, you must indicate the correction required and provide documentation supporting the requested change.

Pontius Realty Group will communicate its decision within a maximum period of 20 business days from the date the request is received. If the request is granted, it will be implemented within the following 15 business days. These periods may be extended once for an equal period when justified by the circumstances.

Exercising ARCO rights is free of charge. Only legally permitted costs related to reproduction, copies, or delivery may be charged.

10 Withdrawal of consent

You may withdraw the consent previously granted for the processing of your personal data by sending an email to info@pontiusrealty.com with the subject line “Withdrawal of Consent.”

The request must include:

Full name.
Information that allows us to locate your record.
The purpose or processing activity for which you wish to withdraw your consent.
Preferred method for receiving a response.
Document proving your identity.

The withdrawal of consent will not have retroactive effects and may not apply when processing must continue in order to comply with a legal or contractual obligation.

11 Limitation on the use or disclosure of personal data

You may request that the use or disclosure of your personal data be limited by sending an email to info@pontiusrealty.com with the subject line “Limitation on the Use of Personal Data.”

You may request, among other measures:

Stop receiving promotional emails.
Stop receiving marketing messages via WhatsApp.
Stop receiving promotional phone calls.
Be added to an internal marketing exclusion list.

13 Minors

Pontius Realty Group’s forms and services are not intentionally directed at minors.

If we become aware that personal data from a minor has been received without the corresponding authorization, reasonable measures will be taken to delete it.

14 External links

The website may contain links to pages, platforms, or services operated by third parties.

Pontius Realty does not control and is not responsible for the privacy practices of those websites. We recommend reviewing their respective privacy notices before providing them with personal information.

15 Changes to the privacy notice

Pontius Realty Group may modify this Privacy Notice to reflect:

Changes in applicable laws or regulations.
Changes in internal processes.
The implementation of new technologies.
Changes to the services offered.
Changes to the purposes for which personal data is processed.

Updates will be published on this same page and will indicate the date of the most recent revision.

When a modification requires your consent to be obtained again, you will be notified through the website, by email, or through any other available means of contact.

16 Consent

By voluntarily providing your personal data through the website, a form, email, telephone call, or WhatsApp, after having had access to this Privacy Notice, you acknowledge that you have read its contents and consent to the processing of your personal data for the primary purposes described herein.

Secondary purposes and the sending of marketing communications will be subject to the authorization granted through the corresponding optional checkbox.